FAQ

Do I need an account?

No. The board, all four item types, both free views, import and export and the popup all work signed out. An account is needed for exactly two things: buying Pro, and cloud sync.

Where is my data kept?

In your own browser. It only reaches a TabOasis server if you press Upload yourself, and only with Pro. Full inventory: What we store and why.

Does TabOasis see the pages I visit?

No. The Spotlight overlay is off by default and reads nothing from the page it sits on. The one thing TabOasis does read from a page is the text of a link, whenever you right-click one, so it can fill in the title if you then choose Save to TabOasis. Neither the link nor anything about the page reaches a TabOasis server unless you save. No browsing-history permission is requested.

One caveat: to draw the little icon on a bookmark card, TabOasis asks Google’s public favicon service for it, so Google sees the hostname of each bookmark you render. That happens for everyone and has no setting.

Is sync automatic?

No. It is a button, in both directions, and nothing syncs on a timer or on sign-in. Cloud sync.

I signed in on my laptop and the board is empty. Where did it go?

Nowhere. Signing in does not download anything. Press Download under the gear → Cloud Sync, and read the confirmation first, because it replaces whatever that machine already had. More.

How many devices does one license cover?

Three browsers running the extension at once. A fourth sign-in signs out the oldest rather than failing. The web dashboard does not use one of the three. Free vs Pro.

What stops working without Pro?

Cloud sync stops: Upload and Download are both refused. Calendar and Focus fall back to Kanban, a non-Blue theme falls back to Blue, and the AI actions beyond Fix Grammar & Spelling lock again. Nothing on your board is touched. Free vs Pro.

What happens to my board if I stop paying?

Nothing is deleted or hidden. Sync keeps working for three more days, then stops. Calendar and Focus fall back to Kanban, a non-Blue theme falls back to Blue, and extra profiles stay where they are, though you cannot make new ones. You can still export everything.

Why does my receipt say Polar?

Polar sells TabOasis for us. It is the merchant of record, which makes it the seller on paper: it takes the payment, sends the receipt and handles sales tax or VAT. So the receipt comes from Polar, and your card statement may show Polar rather than TabOasis. It is the same purchase. To cancel, change your card or download an invoice, use Billing on the dashboard, which opens Polar’s billing portal. Privacy policy.

Does TabOasis charge for AI?

No, and it has no AI of its own. You bring an OpenAI or Gemini key and your provider bills you directly. Bringing your own key.

Does my API key get sent to you?

No. It goes from your browser to the provider that issued it and nowhere else. It is not uploaded by sync, not in an export, and not in a bug report. Where the key lives.

Can I use AI on the free plan?

Yes, for one action: Fix Grammar & Spelling in the note editor. The other nine editor actions, Custom Prompt and AI search need Pro. What each action does.

Can I import my existing bookmarks?

Yes. Export them from Chrome as HTML and import that file. Bear in mind that the folder structure is flattened and everything lands in one column. Importing Chrome bookmarks.

Can I get my data out?

Three ways: Export JSON (a real backup, re-importable), Export to Markdown (readable, one-way), and a per-profile export. Export and import.

Which browsers does it work in?

Chrome is what it is built and tested for. It also runs in Chromium-based browsers that install Chrome extensions: Edge, Brave and Opera.

Do folders nest?

No. A folder holds cards, belongs to one column, and never holds another folder. Folders.

Do profiles have their own settings?

No. Profiles separate your board (columns, cards, folders, tags) and nothing else. Theme, font, view, Pomodoro settings, Focus mode data and your AI key are one shared set. Profiles.

How do I change the Spotlight shortcut?

At chrome://extensions/shortcuts. That is the only TabOasis shortcut you can rebind; the rest are handled inside its own pages. Keyboard shortcuts.

I forgot my password. How do I reset it?

On the web dashboard’s sign-in page, click Forgot password?. You get a link by email that works once and expires in an hour; using it signs you out everywhere. The extension has no reset of its own. If the link is not on the sign-in page, that server has no email configured; mail the address on the license panel in Settings. More.

Can I turn off usage statistics?

Yes. Gear → Data Management → Share usage statistics. It is on by default, and switching it off also discards anything queued. What we store and why.

How do I delete what the server has?

The web dashboard’s Sync page lists the stored copy and lets you delete it. The boards on your devices are untouched. Neither listing nor deleting needs a license.

To remove the account as well, including the license and payment history, use Delete account at the bottom of the dashboard’s Account page. It asks for your password, and it does not cancel your subscription with Polar, so cancel under Billing first. What we store and why.

Something is broken. Where do I report it?

Gear → Data Management → Report a bug. Your extension version, browser and language are attached automatically; nothing from your board is.