FAQ
Do I need an account?
Section titled “Do I need an account?”No. The board, all four item types, both free views, import and export and the popup all work signed out. An account is needed for exactly two things: buying Pro, and cloud sync.
Where is my data kept?
Section titled “Where is my data kept?”In your own browser. It only reaches a TabOasis server if you press Upload yourself, and only with Pro. Full inventory: What we store and why.
Does TabOasis see the pages I visit?
Section titled “Does TabOasis see the pages I visit?”No. The only thing it puts on other websites is the Spotlight overlay, which is off by default and reads nothing from the page it sits on. No browsing-history permission is requested.
One caveat worth knowing: to draw the little icon on a bookmark card, TabOasis asks Google’s public favicon service for it, so Google sees the hostname of each bookmark you render. That happens for everyone and has no setting.
Is sync automatic?
Section titled “Is sync automatic?”No. It is a button, in both directions, and nothing syncs on a timer or on sign-in. Cloud sync.
I signed in on my laptop and the board is empty. Where did it go?
Section titled “I signed in on my laptop and the board is empty. Where did it go?”Nowhere — signing in does not download. Press Download under the gear → Cloud Sync, and read the confirmation first, because it replaces whatever that machine already had. More.
How many devices does one licence cover?
Section titled “How many devices does one licence cover?”Three browsers running the extension at once. A fourth sign-in signs out the oldest rather than failing. The web dashboard does not use one of the three. Free vs Pro.
What actually stops working without Pro?
Section titled “What actually stops working without Pro?”Server-side, only sync — every upload and download is checked against your licence. Everything else called Pro (themes, Calendar and Focus views, AI actions, the profile count) is enforced by the extension in your browser. That is a deliberate trade-off and it is written down rather than glossed over: Free vs Pro.
What happens to my board if I stop paying?
Section titled “What happens to my board if I stop paying?”Nothing is deleted or hidden. Sync keeps working for three more days, then stops. Calendar and Focus fall back to Kanban, a non-Blue theme falls back to Blue, and extra profiles stay where they are — you just cannot make new ones. You can still export everything.
Does TabOasis charge for AI?
Section titled “Does TabOasis charge for AI?”No, and it has no AI of its own. You bring an OpenAI or Gemini key and your provider bills you directly. Bringing your own key.
Does my API key get sent to you?
Section titled “Does my API key get sent to you?”No. It goes from your browser to the provider that issued it and nowhere else. It is not in the sync payload, not in an export, and not in a bug report. Where the key lives.
Can I use AI on the free plan?
Section titled “Can I use AI on the free plan?”Yes, for one action: Fix Grammar & Spelling in the note editor. The other nine editor actions, Custom Prompt and AI search need Pro. What each action does.
Can I import my existing bookmarks?
Section titled “Can I import my existing bookmarks?”Yes — export them from Chrome as HTML and import that file. Bear in mind the folder structure is flattened and everything lands in one column. Importing Chrome bookmarks.
Can I get my data out?
Section titled “Can I get my data out?”Three ways: Export JSON (a real backup, re-importable), Export to Markdown (readable, one-way), and a per-profile export. Export and import.
Which browsers does it work in?
Section titled “Which browsers does it work in?”Chrome is what it is built and tested for. It also runs in Chromium-based browsers that install Chrome extensions — Edge, Brave and Opera.
Do folders nest?
Section titled “Do folders nest?”No. A folder holds cards, belongs to one column, and never holds another folder. Folders.
Do profiles have their own settings?
Section titled “Do profiles have their own settings?”No. Profiles separate your board — columns, cards, folders, tags — and nothing else. Theme, font, view, Pomodoro settings, Focus mode data and your AI key are one shared set. Profiles.
How do I change the Spotlight shortcut?
Section titled “How do I change the Spotlight shortcut?”At chrome://extensions/shortcuts. That is the only TabOasis shortcut you can
rebind; the rest are handled inside its own pages.
Keyboard shortcuts.
I forgot my password. How do I reset it?
Section titled “I forgot my password. How do I reset it?”You cannot — there is no password-reset flow in TabOasis today, in the extension or on the web, and no reset email exists. Your board is not affected; it lives in your browser. Mail the address on the licence panel in Settings. More.
Can I turn off usage statistics?
Section titled “Can I turn off usage statistics?”Yes. Gear → Data Management → Share anonymous usage statistics. It is on by default, and switching it off also discards anything queued. What we store and why.
How do I delete what the server has?
Section titled “How do I delete what the server has?”The web dashboard’s Sync page lists the stored copy and lets you delete it. The boards on your devices are untouched. Neither listing nor deleting needs a licence, so a lapsed subscription cannot leave you holding data you can’t remove.
To remove the account as well — licence, payment history and all — use Delete account at the bottom of the dashboard’s Overview page. It asks for your password, and it does not cancel a Stripe subscription, so cancel under Billing first. What we store and why.
Something is broken. Where do I report it?
Section titled “Something is broken. Where do I report it?”Gear → Data Management → Report a bug. Your extension version, browser and language are attached automatically; nothing from your board is.